FAQs

1. What products do you sell at Pete Organics?

At Pete Organics, we specialize in offering a curated selection of electronics and sports goods, etc. from top brands. Our inventory includes a variety of products ranging from gadgets and accessories to sporting equipment and gear.

2. Are the products on your website authentic?

Yes, all the products available on our website are sourced directly from authorized distributors and manufacturers. We guarantee the authenticity and quality of every item we sell.

3. Do you offer a warranty on your products??

Absolutely! We stand behind the products we sell and most items come with a manufacturer's warranty. Details regarding warranty coverage can be found on the product pages or by contacting our customer service team.

4. How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the shipping carrier's website.

5. What payment methods do you accept?

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), ShopPay, and other secure payment gateways for your convenience.

6. Do you offer international shipping?

Currently, we primarily serve customers within the USA but may consider international shipping on a case-by-case basis. Please reach out to our customer service team for more information and assistance. We have an exception for Canadian customers, we can ship products to them in Canada and for this, shipping and customs charges are on the customers. For further inquiries, please fill out the Contact Us form.

7. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item within 30 days of receipt for a refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions and conditions.

8. How can I contact your customer service team?

You can reach our friendly customer service team via email at customerservice@peteorganics.com or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide the assistance you need.

9. Do you offer discounts or promotions?

Yes, we occasionally run special promotions and offer discounts on select products. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.
Also, we provide a bulk discount. Therefore, to avail huge discounts please contact us at customerservice@peteorganics.com or by filling out the contact form.

10. Can I cancel or modify my order after it has been placed

We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.