1. What products does Pete Organics offer?
At Pete Organics, we offer a carefully curated range of electronics, fitness, and sports gear from trusted global brands. Our collection includes high-quality gadgets, accessories, and performance equipment designed for both everyday use and professional needs.

2. Are the products on our website authentic?
Yes — all products listed on our website are 100% authentic and sourced directly from authorized manufacturers and distributors. We guarantee the genuineness and quality of every item we sell.

3. Do our products come with a warranty?
Absolutely. Most items we offer include a manufacturer’s warranty. Warranty details can be found on each product page or by contacting our customer support team for assistance.

4. How can we track an order?
Once an order has been shipped, we send a confirmation email with a tracking number. This tracking number can be used to monitor delivery progress on our website or the carrier’s tracking page.

5. What payment methods do we accept?
We accept multiple secure payment options, including Visa, Mastercard, American Express, ShopPay, and other trusted gateways — ensuring a smooth and safe checkout experience.

6. Do we offer international shipping?
Currently, we primarily serve customers across the USA, but we also ship to Canada. Shipping and customs charges for Canadian deliveries are the customer’s responsibility. For other international orders, we review requests on a case-by-case basis — please contact our support team for details.

7. What is our return policy?
We want every customer to be completely satisfied with their purchase. If for any reason a product doesn’t meet expectations, it can be returned within 30 days of receipt for a refund or exchange. Full details are available on our Returns & Exchanges part

8. How can we contact our customer service team?
Our friendly customer service team can be reached at customerservice@peteorganics.com. We strive to respond to all inquiries promptly and provide helpful support.

9. Do we offer discounts or promotions?
Yes, we regularly provide special offers and product discounts. To stay updated on the latest deals, we encourage visitors to subscribe to our newsletter or follow us on social media. We also provide bulk order discounts — please contact us at customerservice@peteorganics.com or through our Contact Form for more information.

10. Can we cancel or modify an order after placing it?
We process orders quickly to ensure fast delivery. If an order needs to be canceled or changed, please contact us immediately. Once the order has shipped, we are unable to make modifications.